Pre Sales, Technical Consultant

PRE-SALES TECHNICAL CONSULTANT – Toronto Region

The Pre-Sales Technical Consultant is a customer-focused technical sales professional who provides high level pre-sales support and guidance to customers and collaborates with Account Executives and partners to recommend and develop appropriate customer solution offerings. The Pre-Sales Consultant acts in a consultative fashion and is looked to as an expert in his/her field by the account team and customers. 

 
Typical responsibilities and activities may include:

•  Provide pre-sales assistance for sales opportunities to customers and partners; including installations, troubleshooting and training.
• Refine and research technical requirements of the opportunity.
• Define solution options and articulate the benefits of NCI product offerings and solutions.
• Act as an interface between the Sales organization and technical staff to resolve outstanding issues.
• Assist in closing business through field visits to major account prospects.
• Perform product demonstrations, evaluations and presentations at customer sites, company road shows and events.
• Provide reporting and feedback on customer accounts and field activities to Sales Management.
• Work closely with customers in the design and implementation/integration of NCI solutions.
• Promote new and innovative approaches to addressing business challenges and problems.
• Maintain a broad-level of knowledge of industry trends and how NCI product offerings/solutions add value.
• Work to understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design.
• Travel throughout the region as required.
• Perform other duties and projects as assigned.

The following skills and experiences are essential to our Team:

• 5 years experience as a Pre-Sales Consultant (2 of which must be in security)
• Advanced understanding of internetworking, including new products and solutions
• Excellent knowledge of security solutions and technologies, including:

                         • internet security

                         • firewall technologies

                         • proxy technologies

                         • data loss prevention solutions

• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives.
• Exceptional written communication.  This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of NCI’s product offerings and solutions
• Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. 
• Demonstrated ability to make and take responsibility for decisions on major technical issues.
• Disciplined, organized and methodical in approach to tasks and activities.
• Resilience and ability to handle stressful situations effectively while managing several tasks.  
• Results driven and committed to ‘outcomes rather than output’.
• Team focused, with the ability to gain the personal support of others.
• Committed to the success of customers and colleagues.
• Strong work-ethic and committed to quality
• Excellent negotiation and problem solving skills.
• A self starter and proactive leader willing to display initiative with common sense.

Please respond with a covering letter along with your resume to hrsales@nci.ca.
You can expect a growth oriented environment where your skills are respected and abilities are rewarded.

For additional company information, please visit www.nci.ca.